Privacy Policy - BVD Group

Mobile App Privacy Policy

Last Updated: 2025-06-25

1. Scope & Applicability

This Privacy Policy governs your use of the BVD Petroleum mobile app (“App”) provided by BVD Petroleum, a division of BVD Group (“we,” “us,” “our”). It supplements the main BVD Group Privacy Policy and applies specifically to mobile app users (truck drivers, fleet members). For other services (web, email), refer to the full policy.

2. Information We Collect

a. Personal Identifiers

– Name, email, phone number

– BVD Fuel Card details (type: Tchek, EFS, QuikQ; Card Number)

– Account credentials for login

b. Location Data

– Real-time GPS when using the station locator

– IP address and coarse location (for analytics/security)

c. Transaction Data

Site Details, Transaction date/time, Transaction details like Quantity and Price, Payment method, Card Type

d. Device & Usage Data

– Mobile device ID, OS version, app version

– Usage analytics (screens visited, timestamps)

– Crash logs and diagnostic feedback

3. How We Use Collected Data

We use your information to:

– Provide core services (locating stations, digital fueling, virtual cards, receipts)

– Enhance user experience and app reliability

– Generate site alerts (closure notifications, amenities updates)

– Conduct analytics and app performance monitoring

– Ensure security and prevent fraud

– Comply with legal, tax, and audit requirements

We do not sell or rent your personal information.

4. Legal Basis & Consent

Your use of the App implies consent to data collection and processing for stated purposes. You may:

– Withdraw location access via device settings (may limit functionality)

– Request deletion, correction, or export of your data (see Section 10)

5. How We Share Information

Data-sharing is limited and controlled:

– Within BVD Group: fuel processing, billing, account management

– Service Providers: maps (e.g., GPS), hosting, analytics — all under confidentiality

– Legal Authorities: when required by law, legal process, or for safety/fraud prevention

Any third-party processing follows strict contractual compliance with applicable privacy laws.

6. Data Retention

We retain your information for as long as:

– You maintain an active account

– Necessary for app functionality, billing, or legal obligations

Diagnostics and anonymized data may be stored longer for analysis.

7. Data Security

We implement:

– Encryption in transit (TLS/HTTPS) and at rest (AES)

– Access controls and secure audit logs

– Regular internal and third-party security reviews

However, no system offers absolute security.

8. International Transfers

Data may be stored or processed in Canada (headquarters) or regions where our cloud providers operate. Transfers comply with Canadian and global data protection standards.

9. Children’s Privacy

The App is not intended for users under 13. We do not knowingly collect data from minors. If such data is discovered, it will be deleted immediately.

10. Your Privacy Rights

You are entitled to:

– Access your personal data and transaction history

– Correct inaccuracies

– Delete your data (except those legally required to be retained)

– Withdraw location permission via your device

Requests can be submitted to privacy@bvdgroup.com or support@bvdpetroleum.com. We typically respond within 30 days.

11. Policy Updates

We may update this policy. Major changes will be communicated via in-app notifications, and the “Last Updated” date will be revised.

12. Contact Us

BVD Group

Address: 130 Delta Park Blvd, Brampton, ON L6T 5E7

Email Us: privacy@bvdgroup.com